Refund and Cancellation Policy 

 

  • Order Cancellation:

    • Cancellation requests must be made within 5 days of order placement.

    • If shipping has been initiated or the product is out for delivery, the cancellation request will not be entertained.

    • In such a case, you may reject the product at the doorstep.

  • Damaged or Defective Products:

    • Any damaged or defective items must be reported within 5 days of receipt to customer service.

    • The issue will be verified by the seller/merchant before approval.

  • Product Mismatch or Expectation Issue:

    • If the product received does not match the website description or expectations, contact customer service within 5 days.

    • The team will review the complaint and take necessary action.

  • Warranty Claims:

    • Products covered under a manufacturer’s warranty should be referred to the manufacturer.

  • Refund Processing:

    • Approved refunds will be processed within 5 days and credited within 15 days.

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