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Returns Policy

Processing
- Our team will approve for return/replacement.
- If customer want to return/replacement the product with any reason, So first of all customer have to Apply for Return/replacement within timeline.
- Once we approved, then our team will share you the products links through email to select form them.
Condition
- Product must be in same condition as customer receives it at delivery time.
- Customer can claim the replacement for one time only.
Requirement
- Require each side package image with label images to make sure the products is purchased through Xtreammart.
- Product box & content images, which is received at delivery time.
- Issue, why customer want to return/replace the product.

Shipping
- If customer is applying return/replacement:
  - Customer needs to pack the item very safely using bubble wrap or anything else.
  - Customer needs to send package images through email, where we approved return before handover to pick up courier boy.
Timeline
- Once our team verified the application. Customer needs to apply return within 5 working days.